Receipt of stock into HRDDepots acknowledge receipt of goods within 24-48 hours via e-mail and with the inspection report if stocks are delivered as per the UNHRD SOP.
StorageOnce goods are inspected they are immediately allocated to the appropriate storage location and aligned with data in the Warehouse Management System. Items are placed in appropriate storage locations (dry storage, cold chain storage, special storage for dangerous goods).
Inspection of StocksIncoming stocks should arrive pre-packaged in a manner suitable for rapid export. When the items delivered are not in line with the purchase order or when the packaging is not appropriate, the inspection report will include recommendations regarding actions to be taken.
Regular / routine storekeeping
- Annual physical counts
- Authorized users are kept informed with data regarding perishable items
- Warehouse documentation related to stock movement is maintained
- Authorized users are informed about any repair needs or repackaging of stock
Handling within HRD premisesHandling as a standard service refers to handling of cargo within depot premises. Incoming palletized cargo is offloaded at the time of delivery. Outbound cargo is prepared for loading upon receipt of a dispatch request.
Preparation of import and export documentationInbound and outbound documentation is prepared.
Issuing of stock reportsAll stocks are registered in the UNHRD warehouse management system that is reflected in an online stock report, which is available in the restricted area of the UNHRD website. The online stock report provides a real time view of all stocks currently available and can be filtered according to item, organisation, and depot.
Access to the websiteThe UNHRD website is regularly maintained and access information (username / password) is issued to RAs.
Access to HRD premisesAccess to UNHRD premises is ensured on working days.
Procurement of emergency relief itemsPartners can procure emergency relief items, support equipment and assets (i.e. vehicles and a wide range of humanitarian support equipment) through UNHRD. The Network has established long-term agreements with a variety of suppliers globally that helps ensure the availability of items and speedy procurement. For specific items where we don’t have long-term agreements, we undertake a tender process that evaluates the specifications, quality, price and delivery time of the item.
Procurement of transport servicesUNHRD has long-term agreements (LTAs) in place for road and sea transport to most destinations, so there is no need for a dedicated tendering process. For destinations not covered by any existing LTA, an individual tendering process is initiated. Aside from cost, level of service and other non-price variables (delivery date, transit time, access to required equipment, etc.) are considered when determining the most appropriate carrier.
Under the UNHRD TA umbrella, Partners can also request WFP air and land transport services as well as shipping services.