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  • 1 INQUIRY
    • 1.1 Receive new UNHRD Customer NFI/Service Request|1.1 Receive new UNHRD Customer NFI/Service Request
      • 1.1.1 List of stock values - stock balances|1.1.1 List of stock values - stock balances
    • 1.2 Create Inquiry|1.2 Create Inquiry
    • 1.3 File the Customer Inquiry|1.3 File the Customer Inquiry
    • 1.4 Notify the Customer that Request is being Processed|1.4 Notify the Customer that Request is being Processed
    • 1.5 Inquiry Check List|1.5 Inquiry Check List
  • 2 QUOTATION
    • 2.1 Check Stock Availability vs. WBS|2.1 Check Stock Availability vs. WBS
    • 2.2 Check Weights/Sizes|2.2 Check Weights/Sizes
    • 2.3 Print the Provisional Packing List|2.3 Print the Provisional Packing List
    • 2.4 Request Replenishment & Services Costs Estimate|2.4 Request Replenishment & Services Costs Estimate
    • 2.5 Request Ex-UNHRD Transport Costs Estimate|2.5 Request Ex-UNHRD Transport Costs Estimate
    • 2.6 Request Estimate from Service/NFI Suppliers|2.6 Request Estimate from Service/NFI Suppliers
    • 2.7 Create Quotation|2.7 Create Quotation
    • 2.8 Print Provisional Packing List from Quotation|2.8 Print Provisional Packing List from Quotation
    • 2.9 Extract and Send Quotation to the Customer|2.9 Extract and Send Quotation to the Customer
    • 2.10 Quotation Check List|2.10 Quotation Check List
  • 3 ORDER CREATION
    • 3.1 Get Preliminary Confirmation from Customer|3.1 Get Preliminary Confirmation from Customer
    • 3.2 Create Sales Order|3.2 Create Sales Order
    • 3.3 Check Stock Availability vs. the Stock WBS|3.3 Check Stock Availability vs. the Stock WBS
      • 3.3.1 Sales Order with Loans and Borrowing |3.3.1 Sales Order with Loans and Borrowing
      • 3.3.2 Sales Order with Cash Repayment |3.3.2 Sales Order with Cash Repayment
    • 3.4 Replenishment & Services Costs Confirmation|3.4 Replenishment & Services Costs Confirmation
    • 3.5 Request Ex-UNHRD Transport Costs Confirmation|3.5 Request Ex-UNHRD Transport Costs Confirmation
    • 3.6 Request Quotation from Service/NFI Suppliers|3.6 Request Quotation from Service/NFI Suppliers
    • 3.7 Complete and Save the Sales Order|3.7 Complete and Save the Sales Order
    • 3.8 Close Sales Order (if Customer opts out)|3.8 Close Sales Order (if Customer opts out)
    • 3.9 Update Sales Order Status to Pro Forma Invoice|3.9 Update Sales Order Status to Pro Forma Invoice
    • 3.10 Raise the Pro Forma Invoice|3.10 Raise the Pro Forma Invoice
    • 3.11 Complete PI header data|3.11 Complete PI header data
    • 3.12 Print the Pro Forma Invoice|3.12 Print the Pro Forma Invoice
    • 3.13 Delete the Pro Forma Invoice|3.13 Delete the Pro Forma Invoice
    • 3.14 Sign the Pro Forma Invoice|3.14 Sign the Pro Forma Invoice
    • 3.15 Send authorized Pro Forma Invoice to Customer|3.15 Send authorized Pro Forma Invoice to Customer
    • 3.16 Create Internal Purchase Order vs. UNHRD Pro Forma Invoice|3.16 Create Internal Purchase Order vs. UNHRD Pro Forma Invoice
    • 3.17 Receive signed PI and PO Number from Customer|3.17 Receive signed PI and PO Number from Customer
    • 3.18 Check Internal Customer Purchase Order|3.18 Check Internal Customer Purchase Order
    • 3.19 Update Sales Order with ZINT PO Number & PI Signing Date|3.19 Update Sales Order with ZINT PO Number & PI Signing Date
    • 3.20 Forward signed PI and PO Number to Finance|3.20 Forward signed PI and PO Number to Finance
    • 3.21 Forward signed PI to Logistics|3.21 Forward signed PI to Logistics
    • 3.22 Direct Delivery|3.22 Direct Delivery
    • 3.23 Sales Order & Pro Forma Invoice Check List|3.23 Sales Order & Pro Forma Invoice Check List
  • 4 BUDGET - ADVANCE
    • 4.1 Obtain Information about Services Execution|4.1 Obtain Information about Services Execution
    • 4.2 Confirm Service Execution Modality|4.2 Confirm Service Execution Modality
    • 4.3 Record Down Payment vs. PO|4.3 Record Down Payment vs. PO
    • 4.4 Record Down Payment vs. External Customer|4.4 Record Down Payment vs. External Customer
    • 4.5 Request Creation of Expenditure Budget|4.5 Request Creation of Expenditure Budget
    • 4.6 Get Confirmation of Budget Creation|4.6 Get Confirmation of Budget Creation
    • 4.7 Check Budget|4.7 Check Budget
    • 4.8 Create Funds Reservations|4.8 Create Funds Reservations
    • 4.9 Provide relevant Spending Units with Budget Codes|4.9 Provide relevant Spending Units with Budget Codes
  • 5 SERVICE PROVISION
    • 5.1 Receive Notification of Services to be rendered|5.1 Receive Notification of Services to be rendered
    • 5.2 Update Sales Order Status to enable Delivery|5.2 Update Sales Order Status to enable Delivery
    • 5.3 Check the Destination Address|5.3 Check the Destination Address
    • 5.4 Create Outbound Delivery|5.4 Create Outbound Delivery
    • 5.5 Execute Material Picking|5.5 Execute Material Picking
    • 5.6 Confirm Transfer Order|5.6 Confirm Transfer Order
    • 5.7 Record the Goods Issue vs. the Delivery|5.7 Record the Goods Issue vs. the Delivery
    • 5.8 Print Shipment Labels|5.8 Print Shipment Labels
    • 5.9 Print Picking List|5.9 Print Picking List
    • 5.10 Print the Final Packing List|5.10 Print the Final Packing List
    • 5.11 Execute loading operations and complete reporting on handling service|5.11 Execute loading operations and complete reporting on handling service
    • 5.12 Sign the Air Transport Documents|5.12 Sign the Air Transport Documents
    • 5.13 Complete shipping document package and send Delivery Pre-alert|5.13 Complete shipping document package and send Delivery Pre-alert
    • 5.14 Record SES vs. Handling Service PO|5.14 Record SES vs. Handling Service PO
    • 5.15 Sign the Operation Service Report|5.15 Sign the Operation Service Report
  • 6 DELIVERY
    • 6.1 Receive Transport PO Confirmation|6.1 Receive Transport PO Confirmation
    • 6.1 Communicate Dispatch to Customer|Communicate Dispatch to Customer
    • 6.3 Monitor Transport|6.3 Monitor Transport
    • 6.4 Get Confirmation of Receipt from the Customer|6.4 Get Confirmation of Receipt from the Customer
    • 6.5 Maintain Proof of Delivery|6.5 Maintain Proof of Delivery
    • 6.6 Solicit Customer to Record GRN/SES|6.6 Solicit Customer to Record GRN/SES
    • 6.7 Escalate GRN issue to RMFFG|6.7 Escalate GRN issue to RMFFG
    • 6.8 Prepare the Service Confirmation Form (SCF)|6.8 Prepare the Service Confirmation Form (SCF)
    • 6.9 Update Prices and Quantity in SO|6.9 Update Prices and Quantity in SO
    • 6.10 Set sales order status to Final Invoice|6.10 Set sales order status to Final Invoice
    • 6.11 Create the Debit Note|6.11 Create the Debit Note
    • 6.12 Print the Draft Debit Note|6.12 Print the Draft Debit Note
    • 6.13 Sign the SCF and the Draft DN|6.13 Sign the SCF and the Draft DN
    • 6.14 Send signed SCF and Draft DN to Finance|6.14 Send signed SCF and Draft DN to Finance
  • 7 ORDER - CLOSURE
    • 7.1 Receive the SCF and Draft DN|7.1 Receive the SCF and Draft DN
    • 7.2 Complete Final Invoice Header Data|7.2 Complete Final Invoice Header Data
    • 7.3 Print the Final Debit Note|7.3 Print the Final Debit Note
    • 7.4 Check Final Invoice|7.4 Check Final Invoice
    • 7.5 Sign the Final Invoice|7.5 Sign the Final Invoice
    • 7.6 Send Final Invoice to Customer|7.6 Send Final Invoice to Customer
    • 7.7 Check whether Customer recorded GRN vs. PO|7.7 Check whether Customer recorded GRN vs. PO
  • 8 FINANCIAL
    • 8.1 Release the Final Invoice|8.1 Release the Final Invoice
    • 8.2 Monitor LIV recording vs. customer PO|8.2 Monitor LIV recording vs. customer PO
    • 8.3 Solicit customer to record LIV|8.3 Solicit customer to record LIV
    • 8.4 Check LIV Amount|8.4 Check LIV Amount
    • 8.5 Perform Financial Clearing|8.5 Perform Financial Clearing
  • 9 BUDGET - ADVANCE REDUCTION
    • 9.1 Calculate Balance between PI and Final Invoice 129|9.1 Calculate Balance between PI and Final Invoice
    • 9.2 Reduce Funds Reservation as per PI vs. DN difference|9.2 Reduce Funds Reservation as per PI vs. DN difference
    • 9.3 Request Reduction of Expenditure Budget|9.3 Request Reduction of Expenditure Budget
    • 9.4 Get Confirmation of Budget Reduction|9.4 Get Confirmation of Budget Reduction
    • 9.5 Check Budget Document|9.5 Check Budget Document
  • 10 PROCUREMENT
    • 10.1 Requisition|10.1 Requisition
    • 10.2 NFI Order|10.2 NFI Order
    • 10.3 NFI Receipt|10.3 NFI Receipt
    • 10.4 Transport|10.4 Transport
    • 10.5 Service|10.5 Service
  • 11 OPERATION MANAGEMENT TOOLS
    • 11.1 Report for Logistics Reconciliation | 11.1 Report for Logistics Reconciliation
    • 11.2 Activity Report OD Monitor | 11.2 Activity Report OD Monitor
    • 11.3 Activity Report POD Monitor | 11.3 Activity Report POD Monitor
    • 11.4 Inbound flow monitor | 11.4 Inbound flow monitor
    • 11.5 Inventory - Physical count | 11.5 Inventory - Physical count
    • 11.6 Material Master Database | 11.6 Material Master Database
  • 12 UNHRD BUSINESS INTELLIGENCE DOCUMENTATION
    • 12.1 TV Dashboard | 12.1 TV Dashboard
    • 12.2 Web Dashboard | 12.2 Web Dashboard
  • ATTACHMENTS
    • Stock Transfer Processes Within UNHRD Partners|Stock Transfer - Loans and Borrowings Manual
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