https://wiki.unhrd.org/?title=2.4_Request_Replenishment_%26_Services_Costs_Estimate&feed=atom&action=history2.4 Request Replenishment & Services Costs Estimate - Revision history2024-03-28T23:56:24ZRevision history for this page on the wikiMediaWiki 1.30.0https://wiki.unhrd.org/wiki/index.php?title=2.4_Request_Replenishment_%26_Services_Costs_Estimate&diff=576785&oldid=prevAdmin: /* Ad-hoc customers */2024-02-06T15:47:03Z<p><span dir="auto"><span class="autocomment">Ad-hoc customers</span></span></p>
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<td colspan="2" style="background-color: white; color:black; text-align: center;">Revision as of 15:47, 6 February 2024</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l80" >Line 80:</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Ad-hoc customers are entities with whom UNHRD does not have signed TAs in place, typically for small NGOs or larger organizations with who TAs are still under negotiation. The management of ad-hoc customers is ruled by Section 4.2 of ED Circular 2011/008 (Revised Policies for the Management of the UNHRD Network) which indicates that '''other organizations/entities wishing to use UNHRD facilities and specific services (at cost), may [...] request services on ad hoc basis''.'  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Ad-hoc customers are entities with whom UNHRD does not have signed TAs in place, typically for small NGOs or larger organizations with who TAs are still under negotiation. The management of ad-hoc customers is ruled by Section 4.2 of ED Circular 2011/008 (Revised Policies for the Management of the UNHRD Network) which indicates that '''other organizations/entities wishing to use UNHRD facilities and specific services (at cost), may [...] request services on ad hoc basis''.'  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>'''NOTE''' Customer Service team are <ins class="diffchange diffchange-inline">responsible </ins>to communicate  to the UNHRD team in charge of Partners' relations through the Head of Customer Service when an Ad-hoc partner requests for UNHRD specific services for '''3 times within a year''', so to get the ad-hoc customer to officially become an UNHRD Partner by signing the '''[https://partners.unhrd.org/media/5/download Technical Agreement]''' for the provision of UNHRD services. As of that, Customer Service team has to monitor the creation of new Sales Order every time request comes from an existing ad-hoc Customer, and to inform the Head of Customer Service in case 3 requests are received within one year time. A complete list of Ad-hoc Partner can be filtered in the '''[https://staff.unhrd.org/partners-registry Partner Registry on the UNHRD Staff Portal]''' by applying the text "Ad-hoc" in the '''Organisation name''' field, as shown in the printshot below:</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>'''NOTE''' Customer Service team are <del class="diffchange diffchange-inline">in charge </del>to communicate  to the UNHRD team in charge of Partners' relations through the Head of Customer Service when an Ad-hoc partner requests for UNHRD specific services for '''3 times within a year''', so to get the ad-hoc customer to officially become an UNHRD Partner by signing the '''[https://partners.unhrd.org/media/5/download Technical Agreement]''' for the provision of UNHRD services. As of that, Customer Service team has to monitor the creation of new Sales Order every time request comes from an existing ad-hoc Customer, and to inform the Head of Customer Service in case 3 requests are received within one year time. A complete list of Ad-hoc Partner can be filtered in the '''[https://staff.unhrd.org/partners-registry Partner Registry on the UNHRD Staff Portal]''' by applying the text "Ad-hoc" in the '''Organisation name''' field, as shown in the printshot below:</div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>[[File:ad-hoc.png|600px]]</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>[[File:ad-hoc.png|600px]]</div></td></tr>
</table>Adminhttps://wiki.unhrd.org/wiki/index.php?title=2.4_Request_Replenishment_%26_Services_Costs_Estimate&diff=576739&oldid=prevAdmin: /* Ad-hoc customers */2024-01-26T16:08:01Z<p><span dir="auto"><span class="autocomment">Ad-hoc customers</span></span></p>
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<td colspan="2" style="background-color: white; color:black; text-align: center;">Revision as of 16:08, 26 January 2024</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l79" >Line 79:</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Other humanitarian organizations/entities wishing to use UNHRD facilities and specific services may request services at cost on an ad-hoc basis.  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Other humanitarian organizations/entities wishing to use UNHRD facilities and specific services may request services at cost on an ad-hoc basis.  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Ad-hoc customers are entities with whom UNHRD does not have signed TAs in place, typically for small NGOs or larger organizations with who TAs are still under negotiation. The management of ad-hoc customers is ruled by Section 4.2 of ED Circular 2011/008 (Revised Policies for the Management of the UNHRD Network) which indicates that '''other organizations/entities wishing to use UNHRD facilities and specific services (at cost), may [...] request services on ad hoc basis''.'  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Ad-hoc customers are entities with whom UNHRD does not have signed TAs in place, typically for small NGOs or larger organizations with who TAs are still under negotiation. The management of ad-hoc customers is ruled by Section 4.2 of ED Circular 2011/008 (Revised Policies for the Management of the UNHRD Network) which indicates that '''other organizations/entities wishing to use UNHRD facilities and specific services (at cost), may [...] request services on ad hoc basis''.'  </div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>'''NOTE''' Customer Service team are in charge to communicate  to the UNHRD team in charge of Partners' relations through the Head of Customer Service when an Ad-hoc partner requests for UNHRD specific services for '''3 times within a year''', so to get the ad-hoc customer to officially become an UNHRD Partner by signing the '''[https://partners.unhrd.org/media/5/download Technical Agreement]''' for the provision of UNHRD services. As of that, Customer Service team has to monitor the creation of new Sales Order every time request comes from an existing ad-hoc Customer, and to inform the Head of Customer Service in case 3 requests are received within one year time. A complete list of Ad-hoc Partner can be filtered in the '''[https://staff.unhrd.org/partners-registry Partner Registry on the UNHRD Staff Portal]''' by applying the text "Ad-hoc" in the '''Organisation name''' field, as shown in the printshot below:</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>'''NOTE''' Customer Service team are in charge to communicate  to the UNHRD team in charge of Partners' relations through the Head of Customer Service when an Ad-hoc partner requests for UNHRD specific services for '''3 times within a year''', so to get the ad-hoc customer to officially become an UNHRD Partner by signing the '''[https://partners.unhrd.org/media/5/download Technical Agreement]''' for the provision of UNHRD services. As of that, Customer Service team has to monitor the creation of new Sales Order every time request comes from an existing ad-hoc Customer, and to inform the Head of Customer Service in case 3 requests are received within one year time. A complete list of Ad-hoc Partner can be filtered in the '''[https://staff.unhrd.org/partners-registry Partner Registry on the UNHRD Staff Portal]''' by applying the text "Ad-hoc" in the '''Organisation name''' field, as shown in the printshot below:</div></td></tr>
</table>Adminhttps://wiki.unhrd.org/wiki/index.php?title=2.4_Request_Replenishment_%26_Services_Costs_Estimate&diff=576738&oldid=prevAdmin: /* Ad-hoc customers */2024-01-26T16:07:45Z<p><span dir="auto"><span class="autocomment">Ad-hoc customers</span></span></p>
<table class="diff diff-contentalign-left" data-mw="interface">
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<td colspan="2" style="background-color: white; color:black; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: white; color:black; text-align: center;">Revision as of 16:07, 26 January 2024</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l82" >Line 82:</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>'''NOTE''' Customer Service team are in charge to communicate  to the UNHRD team in charge of Partners' relations through the Head of Customer Service when an Ad-hoc partner requests for UNHRD specific services for '''3 times within a year''', so to get the ad-hoc customer to officially become an UNHRD Partner by signing the '''[https://partners.unhrd.org/media/5/download Technical Agreement]''' for the provision of UNHRD services. As of that, Customer Service team has to monitor the creation of new Sales Order every time request comes from an existing ad-hoc Customer, and to inform the Head of Customer Service in case 3 requests are received within one year time. A complete list of Ad-hoc Partner can be filtered in the '''[https://staff.unhrd.org/partners-registry Partner Registry on the UNHRD Staff Portal]''' by applying the text "Ad-hoc" in the '''Organisation name''' field, as shown in the printshot below:</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>'''NOTE''' Customer Service team are in charge to communicate  to the UNHRD team in charge of Partners' relations through the Head of Customer Service when an Ad-hoc partner requests for UNHRD specific services for '''3 times within a year''', so to get the ad-hoc customer to officially become an UNHRD Partner by signing the '''[https://partners.unhrd.org/media/5/download Technical Agreement]''' for the provision of UNHRD services. As of that, Customer Service team has to monitor the creation of new Sales Order every time request comes from an existing ad-hoc Customer, and to inform the Head of Customer Service in case 3 requests are received within one year time. A complete list of Ad-hoc Partner can be filtered in the '''[https://staff.unhrd.org/partners-registry Partner Registry on the UNHRD Staff Portal]''' by applying the text "Ad-hoc" in the '''Organisation name''' field, as shown in the printshot below:</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>[[File:ad-hoc.png|<del class="diffchange diffchange-inline">400px</del>]]</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>[[File:ad-hoc.png|<ins class="diffchange diffchange-inline">600px</ins>]]</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>   </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>   </div></td></tr>
</table>Adminhttps://wiki.unhrd.org/wiki/index.php?title=2.4_Request_Replenishment_%26_Services_Costs_Estimate&diff=576736&oldid=prevAdmin: /* Ad-hoc customers */2024-01-26T16:07:14Z<p><span dir="auto"><span class="autocomment">Ad-hoc customers</span></span></p>
<table class="diff diff-contentalign-left" data-mw="interface">
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<td colspan="2" style="background-color: white; color:black; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: white; color:black; text-align: center;">Revision as of 16:07, 26 January 2024</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l80" >Line 80:</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Ad-hoc customers are entities with whom UNHRD does not have signed TAs in place, typically for small NGOs or larger organizations with who TAs are still under negotiation. The management of ad-hoc customers is ruled by Section 4.2 of ED Circular 2011/008 (Revised Policies for the Management of the UNHRD Network) which indicates that '''other organizations/entities wishing to use UNHRD facilities and specific services (at cost), may [...] request services on ad hoc basis''.'  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Ad-hoc customers are entities with whom UNHRD does not have signed TAs in place, typically for small NGOs or larger organizations with who TAs are still under negotiation. The management of ad-hoc customers is ruled by Section 4.2 of ED Circular 2011/008 (Revised Policies for the Management of the UNHRD Network) which indicates that '''other organizations/entities wishing to use UNHRD facilities and specific services (at cost), may [...] request services on ad hoc basis''.'  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>'''NOTE''' Customer Service <del class="diffchange diffchange-inline">assistants </del>are in charge to communicate to the UNHRD team in charge of Partners' relations when an Ad-hoc partner requests for UNHRD specific services for '''3 times within a year''', so to get the ad-hoc customer to officially become an UNHRD Partner by signing the '''[https://partners.unhrd.org/media/5/download Technical Agreement]''' for the provision of UNHRD services. <del class="diffchange diffchange-inline"> </del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>'''NOTE''' Customer Service <ins class="diffchange diffchange-inline">team </ins>are in charge to communicate <ins class="diffchange diffchange-inline"> </ins>to the UNHRD team in charge of Partners' relations <ins class="diffchange diffchange-inline">through the Head of Customer Service </ins>when an Ad-hoc partner requests for UNHRD specific services for '''3 times within a year''', so to get the ad-hoc customer to officially become an UNHRD Partner by signing the '''[https://partners.unhrd.org/media/5/download Technical Agreement]''' for the provision of UNHRD services. <ins class="diffchange diffchange-inline">As of that, Customer Service team has to monitor the creation of new Sales Order every time request comes from an existing ad-hoc Customer, and to inform the Head of Customer Service in case 3 requests are received within one year time. A complete list of Ad-hoc Partner can be filtered in the '''[https://staff.unhrd.org/partners-registry Partner Registry on the UNHRD Staff Portal]''' by applying the text "Ad-hoc" in the '''Organisation name''' field, as shown in the printshot below:</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div> </div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">[[File:ad-hoc.png|400px]]</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div> </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>   </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>   </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>UNHRD manages sales of services to ad-hoc customers by applying below procedure:</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>UNHRD manages sales of services to ad-hoc customers by applying below procedure:</div></td></tr>
</table>Adminhttps://wiki.unhrd.org/wiki/index.php?title=2.4_Request_Replenishment_%26_Services_Costs_Estimate&diff=576735&oldid=prevAdmin: /* Ad-hoc customers */2024-01-26T15:56:59Z<p><span dir="auto"><span class="autocomment">Ad-hoc customers</span></span></p>
<table class="diff diff-contentalign-left" data-mw="interface">
<col class="diff-marker" />
<col class="diff-content" />
<col class="diff-marker" />
<col class="diff-content" />
<tr style="vertical-align: top;" lang="en">
<td colspan="2" style="background-color: white; color:black; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: white; color:black; text-align: center;">Revision as of 15:56, 26 January 2024</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l80" >Line 80:</td>
<td colspan="2" class="diff-lineno">Line 80:</td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Ad-hoc customers are entities with whom UNHRD does not have signed TAs in place, typically for small NGOs or larger organizations with who TAs are still under negotiation. The management of ad-hoc customers is ruled by Section 4.2 of ED Circular 2011/008 (Revised Policies for the Management of the UNHRD Network) which indicates that '''other organizations/entities wishing to use UNHRD facilities and specific services (at cost), may [...] request services on ad hoc basis''.'  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Ad-hoc customers are entities with whom UNHRD does not have signed TAs in place, typically for small NGOs or larger organizations with who TAs are still under negotiation. The management of ad-hoc customers is ruled by Section 4.2 of ED Circular 2011/008 (Revised Policies for the Management of the UNHRD Network) which indicates that '''other organizations/entities wishing to use UNHRD facilities and specific services (at cost), may [...] request services on ad hoc basis''.'  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>'''NOTE''' Customer Service <del class="diffchange diffchange-inline">team </del>communicate to the UNHRD team in charge of Partners' relations when an Ad-hoc partner requests for UNHRD specific services for '''3 times within a year''', so to get the ad-hoc customer to officially become an UNHRD Partner by signing the '''[https://partners.unhrd.org/media/5/download Technical Agreement]''' for the provision of UNHRD services.   </div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>'''NOTE''' Customer Service <ins class="diffchange diffchange-inline">assistants are in charge to </ins>communicate to the UNHRD team in charge of Partners' relations when an Ad-hoc partner requests for UNHRD specific services for '''3 times within a year''', so to get the ad-hoc customer to officially become an UNHRD Partner by signing the '''[https://partners.unhrd.org/media/5/download Technical Agreement]''' for the provision of UNHRD services.   </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>   </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>   </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>UNHRD manages sales of services to ad-hoc customers by applying below procedure:</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>UNHRD manages sales of services to ad-hoc customers by applying below procedure:</div></td></tr>
</table>Adminhttps://wiki.unhrd.org/wiki/index.php?title=2.4_Request_Replenishment_%26_Services_Costs_Estimate&diff=576734&oldid=prevAdmin: /* Ad-hoc customers */2024-01-26T15:55:58Z<p><span dir="auto"><span class="autocomment">Ad-hoc customers</span></span></p>
<table class="diff diff-contentalign-left" data-mw="interface">
<col class="diff-marker" />
<col class="diff-content" />
<col class="diff-marker" />
<col class="diff-content" />
<tr style="vertical-align: top;" lang="en">
<td colspan="2" style="background-color: white; color:black; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: white; color:black; text-align: center;">Revision as of 15:55, 26 January 2024</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l80" >Line 80:</td>
<td colspan="2" class="diff-lineno">Line 80:</td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Ad-hoc customers are entities with whom UNHRD does not have signed TAs in place, typically for small NGOs or larger organizations with who TAs are still under negotiation. The management of ad-hoc customers is ruled by Section 4.2 of ED Circular 2011/008 (Revised Policies for the Management of the UNHRD Network) which indicates that '''other organizations/entities wishing to use UNHRD facilities and specific services (at cost), may [...] request services on ad hoc basis''.'  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Ad-hoc customers are entities with whom UNHRD does not have signed TAs in place, typically for small NGOs or larger organizations with who TAs are still under negotiation. The management of ad-hoc customers is ruled by Section 4.2 of ED Circular 2011/008 (Revised Policies for the Management of the UNHRD Network) which indicates that '''other organizations/entities wishing to use UNHRD facilities and specific services (at cost), may [...] request services on ad hoc basis''.'  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>'''NOTE''' Customer Service team communicate to the UNHRD team in charge of Partners' relations when an Ad-hoc partner requests for UNHRD specific services for '''3 times within a year''', so to get the ad-hoc customer to officially become an UNHRD Partner by signing the '''[https://partners.unhrd.org/media/5/<del class="diffchange diffchange-inline">downloadTechnical </del>Agreement]''' for the provision of UNHRD services.   </div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>'''NOTE''' Customer Service team communicate to the UNHRD team in charge of Partners' relations when an Ad-hoc partner requests for UNHRD specific services for '''3 times within a year''', so to get the ad-hoc customer to officially become an UNHRD Partner by signing the '''[https://partners.unhrd.org/media/5/<ins class="diffchange diffchange-inline">download Technical </ins>Agreement]''' for the provision of UNHRD services.   </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>   </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>   </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>UNHRD manages sales of services to ad-hoc customers by applying below procedure:</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>UNHRD manages sales of services to ad-hoc customers by applying below procedure:</div></td></tr>
</table>Adminhttps://wiki.unhrd.org/wiki/index.php?title=2.4_Request_Replenishment_%26_Services_Costs_Estimate&diff=576733&oldid=prevAdmin: /* Ad-hoc customers */2024-01-26T15:55:27Z<p><span dir="auto"><span class="autocomment">Ad-hoc customers</span></span></p>
<table class="diff diff-contentalign-left" data-mw="interface">
<col class="diff-marker" />
<col class="diff-content" />
<col class="diff-marker" />
<col class="diff-content" />
<tr style="vertical-align: top;" lang="en">
<td colspan="2" style="background-color: white; color:black; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: white; color:black; text-align: center;">Revision as of 15:55, 26 January 2024</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l79" >Line 79:</td>
<td colspan="2" class="diff-lineno">Line 79:</td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Other humanitarian organizations/entities wishing to use UNHRD facilities and specific services may request services at cost on an ad-hoc basis.  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Other humanitarian organizations/entities wishing to use UNHRD facilities and specific services may request services at cost on an ad-hoc basis.  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Ad-hoc customers are entities with whom UNHRD does not have signed TAs in place, typically for small NGOs or larger organizations with who TAs are still under negotiation. The management of ad-hoc customers is ruled by Section 4.2 of ED Circular 2011/008 (Revised Policies for the Management of the UNHRD Network) which indicates that '''other organizations/entities wishing to use UNHRD facilities and specific services (at cost), may [...] request services on ad hoc basis''.'  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Ad-hoc customers are entities with whom UNHRD does not have signed TAs in place, typically for small NGOs or larger organizations with who TAs are still under negotiation. The management of ad-hoc customers is ruled by Section 4.2 of ED Circular 2011/008 (Revised Policies for the Management of the UNHRD Network) which indicates that '''other organizations/entities wishing to use UNHRD facilities and specific services (at cost), may [...] request services on ad hoc basis''.'  </div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;"></ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">'''NOTE''' Customer Service team communicate to the UNHRD team in charge of Partners' relations when an Ad-hoc partner requests for UNHRD specific services for '''3 times within a year''', so to get the ad-hoc customer to officially become an UNHRD Partner by signing the '''[https://partners.unhrd.org/media/5/downloadTechnical Agreement]''' for the provision of UNHRD services.  </ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>   </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>   </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>UNHRD manages sales of services to ad-hoc customers by applying below procedure:</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>UNHRD manages sales of services to ad-hoc customers by applying below procedure:</div></td></tr>
<tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l84" >Line 84:</td>
<td colspan="2" class="diff-lineno">Line 86:</td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>*  When a sale to ad-hoc customer is approved by UNHRD management, a specific customer code must be requested and created or an existing one extended to UNHRD Sales, at the time the PI would need to be signed, while the generic Ad-hoc WBS element must be applied in case of provision of goods:  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>*  When a sale to ad-hoc customer is approved by UNHRD management, a specific customer code must be requested and created or an existing one extended to UNHRD Sales, at the time the PI would need to be signed, while the generic Ad-hoc WBS element must be applied in case of provision of goods:  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">      '''-''' </del> Check if the there is a Customer Code in WINGS that is associated to the ad-hoc customer requesting UNHRD Services. Refer to '''[https://wiki.unhrd.org/wiki/index.php/1.2_Create_Inquiry#Create_Inquiry:_Overview this paragraph]''' to check if proper customer codes is available in WINGS. If exist it might be extended to UNHRD Sales areas. Otherwise a proper Customer Code has to be created. Extension and creation of customer code falls under the responsibility of the individual Hubs who are offering services or otherwise doing business with ad hoc new Customers. Thereof the requesting Hub must complete a Customer or Vendor Creation and Maintenance Request and submit the duly completed form to the relevant UNHRD Customer or Vendor Focal Point(s), who review and forward to the Vendor-Customer Management (VCM) unit for the actual creation in WINGS. Refer to '''[https://wiki.unhrd.org/wiki/index.php/10.2_NFI_Order#Creation_of_new_vendor.2Fcustomer_and_amendment_of_existing_vendor.2Fcustomer this paragraph]''' on management of Customer codes database.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">* </ins> Check if the there is a Customer Code in WINGS that is associated to the ad-hoc customer requesting UNHRD Services. Refer to '''[https://wiki.unhrd.org/wiki/index.php/1.2_Create_Inquiry#Create_Inquiry:_Overview this paragraph]''' to check if proper customer codes is available in WINGS. If exist it might be extended to UNHRD Sales areas. Otherwise a proper Customer Code has to be created. Extension and creation of customer code falls under the responsibility of the individual Hubs who are offering services or otherwise doing business with ad hoc new Customers. Thereof the requesting Hub must complete a Customer or Vendor Creation and Maintenance Request and submit the duly completed form to the relevant UNHRD Customer or Vendor Focal Point(s), who review and forward to the Vendor-Customer Management (VCM) unit for the actual creation in WINGS. Refer to '''[https://wiki.unhrd.org/wiki/index.php/10.2_NFI_Order#Creation_of_new_vendor.2Fcustomer_and_amendment_of_existing_vendor.2Fcustomer this paragraph]''' on management of Customer codes database.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">      '''-''' </del> Use of generic WBS element S.0001.4.02.101 with description "“AD-HOC Partners stock” has to be applied when doing business with ad-hoc new Customers</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">* </ins> Use of generic WBS element S.0001.4.02.101 with description "“AD-HOC Partners stock” has to be applied when doing business with ad-hoc new Customers</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>*  For statistical purposes, SAN Unit must be notified when the new customer code is created for a new ad-hoc customer by recording and on the SO number(s) generated to it before the ad-hoc customer signs the TA with UNHRD and becomes an UNHRD standard Partner.</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>*  For statistical purposes, SAN Unit must be notified when the new customer code is created for a new ad-hoc customer by recording and on the SO number(s) generated to it before the ad-hoc customer signs the TA with UNHRD and becomes an UNHRD standard Partner.</div></td></tr>
</table>Adminhttps://wiki.unhrd.org/wiki/index.php?title=2.4_Request_Replenishment_%26_Services_Costs_Estimate&diff=576732&oldid=prevAdmin: /* Ad-hoc customers */2024-01-26T15:41:58Z<p><span dir="auto"><span class="autocomment">Ad-hoc customers</span></span></p>
<table class="diff diff-contentalign-left" data-mw="interface">
<col class="diff-marker" />
<col class="diff-content" />
<col class="diff-marker" />
<col class="diff-content" />
<tr style="vertical-align: top;" lang="en">
<td colspan="2" style="background-color: white; color:black; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: white; color:black; text-align: center;">Revision as of 15:41, 26 January 2024</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l95" >Line 95:</td>
<td colspan="2" class="diff-lineno">Line 95:</td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Suggested text to be adopted in case of Ad-hoc process is quoted below:</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Suggested text to be adopted in case of Ad-hoc process is quoted below:</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>       WFP offers thru UNHRD to UN Agencies, international organizations and governmental/non-governmental organizations, use of the emergency response facilities and associated support services. As a standard process, the above services can be requested by authorized users which have signed a Technical Agreement (TA) with WFP (for further information click [https://unhrd.org/page/sops-and-ta-template here]). Nevertheless, UNHRD services can be offered to organizations/entities requesting services on ad-hoc basis, but have not signed a TA, as in this case.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>       WFP offers thru UNHRD to UN Agencies, international organizations and governmental/non-governmental organizations, use of the emergency response facilities and associated support services. As a standard process, the above services can be requested by authorized users which have signed a Technical Agreement (TA) with WFP (for further information click [https://unhrd.org/page/sops-and-ta-template here]). Nevertheless, UNHRD services can be offered to organizations/entities requesting services on ad-hoc basis, but have not signed a TA, as in this case. To be noted that an advance payment request of the services will be submitted to you by UNHRD Finance before we will start the internal process to provide you with the services you have asked for. Look forward to hearing from you in order to take any further action.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>To be noted that an advance payment request of the services will be submitted to you by UNHRD Finance before we will start the internal process to provide you with the services you have asked for.</div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">      </del>Look forward to hearing from you in order to take any further action.</div></td><td colspan="2"> </td></tr>
</table>Adminhttps://wiki.unhrd.org/wiki/index.php?title=2.4_Request_Replenishment_%26_Services_Costs_Estimate&diff=576731&oldid=prevAdmin: /* Ad-hoc customers */2024-01-26T15:41:34Z<p><span dir="auto"><span class="autocomment">Ad-hoc customers</span></span></p>
<table class="diff diff-contentalign-left" data-mw="interface">
<col class="diff-marker" />
<col class="diff-content" />
<col class="diff-marker" />
<col class="diff-content" />
<tr style="vertical-align: top;" lang="en">
<td colspan="2" style="background-color: white; color:black; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: white; color:black; text-align: center;">Revision as of 15:41, 26 January 2024</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l95" >Line 95:</td>
<td colspan="2" class="diff-lineno">Line 95:</td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Suggested text to be adopted in case of Ad-hoc process is quoted below:</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>Suggested text to be adopted in case of Ad-hoc process is quoted below:</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">'''''</del>WFP offers thru UNHRD to UN Agencies, international organizations and governmental/non-governmental organizations, use of the emergency response facilities and associated support services. As a standard process, the above services can be requested by authorized users which have signed a Technical Agreement (TA) with WFP (for further information click [https://unhrd.org/page/sops-and-ta-template here]). Nevertheless, UNHRD services can be offered to organizations/entities requesting services on ad-hoc basis, but have not signed a TA, as in this case. <del class="diffchange diffchange-inline">'''''</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">      </ins>WFP offers thru UNHRD to UN Agencies, international organizations and governmental/non-governmental organizations, use of the emergency response facilities and associated support services. As a standard process, the above services can be requested by authorized users which have signed a Technical Agreement (TA) with WFP (for further information click [https://unhrd.org/page/sops-and-ta-template here]). Nevertheless, UNHRD services can be offered to organizations/entities requesting services on ad-hoc basis, but have not signed a TA, as in this case.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">'''''</del>To be noted that an advance payment request of the services will be submitted to you by UNHRD Finance before we will start the internal process to provide you with the services you have asked for. <del class="diffchange diffchange-inline">'''''</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>To be noted that an advance payment request of the services will be submitted to you by UNHRD Finance before we will start the internal process to provide you with the services you have asked for.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">'''''</del>Look forward to hearing from you in order to take any further action.<del class="diffchange diffchange-inline">'''''</del></div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">      </ins>Look forward to hearing from you in order to take any further action.</div></td></tr>
</table>Adminhttps://wiki.unhrd.org/wiki/index.php?title=2.4_Request_Replenishment_%26_Services_Costs_Estimate&diff=576730&oldid=prevAdmin: /* Ad-hoc customers */2024-01-26T15:40:49Z<p><span dir="auto"><span class="autocomment">Ad-hoc customers</span></span></p>
<table class="diff diff-contentalign-left" data-mw="interface">
<col class="diff-marker" />
<col class="diff-content" />
<col class="diff-marker" />
<col class="diff-content" />
<tr style="vertical-align: top;" lang="en">
<td colspan="2" style="background-color: white; color:black; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: white; color:black; text-align: center;">Revision as of 15:40, 26 January 2024</td>
</tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l84" >Line 84:</td>
<td colspan="2" class="diff-lineno">Line 84:</td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>*  When a sale to ad-hoc customer is approved by UNHRD management, a specific customer code must be requested and created or an existing one extended to UNHRD Sales, at the time the PI would need to be signed, while the generic Ad-hoc WBS element must be applied in case of provision of goods:  </div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>*  When a sale to ad-hoc customer is approved by UNHRD management, a specific customer code must be requested and created or an existing one extended to UNHRD Sales, at the time the PI would need to be signed, while the generic Ad-hoc WBS element must be applied in case of provision of goods:  </div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>'''-'''  Check if the there is a Customer Code in WINGS that is associated to the ad-hoc customer requesting UNHRD Services. Refer to '''[https://wiki.unhrd.org/wiki/index.php/1.2_Create_Inquiry#Create_Inquiry:_Overview this paragraph]''' to check if proper customer codes is available in WINGS. If exist it might be extended to UNHRD Sales areas. Otherwise a proper Customer Code has to be created. Extension and creation of customer code falls under the responsibility of the individual Hubs who are offering services or otherwise doing business with ad hoc new Customers. Thereof the requesting Hub must complete a Customer or Vendor Creation and Maintenance Request and submit the duly completed form to the relevant UNHRD Customer or Vendor Focal Point(s), who review and forward to the Vendor-Customer Management (VCM) unit for the actual creation in WINGS. Refer to '''[https://wiki.unhrd.org/wiki/index.php/10.2_NFI_Order#Creation_of_new_vendor.2Fcustomer_and_amendment_of_existing_vendor.2Fcustomer this paragraph]''' on management of Customer codes database.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">      </ins>'''-'''  Check if the there is a Customer Code in WINGS that is associated to the ad-hoc customer requesting UNHRD Services. Refer to '''[https://wiki.unhrd.org/wiki/index.php/1.2_Create_Inquiry#Create_Inquiry:_Overview this paragraph]''' to check if proper customer codes is available in WINGS. If exist it might be extended to UNHRD Sales areas. Otherwise a proper Customer Code has to be created. Extension and creation of customer code falls under the responsibility of the individual Hubs who are offering services or otherwise doing business with ad hoc new Customers. Thereof the requesting Hub must complete a Customer or Vendor Creation and Maintenance Request and submit the duly completed form to the relevant UNHRD Customer or Vendor Focal Point(s), who review and forward to the Vendor-Customer Management (VCM) unit for the actual creation in WINGS. Refer to '''[https://wiki.unhrd.org/wiki/index.php/10.2_NFI_Order#Creation_of_new_vendor.2Fcustomer_and_amendment_of_existing_vendor.2Fcustomer this paragraph]''' on management of Customer codes database.</div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">      </ins>'''-'''  Use of generic WBS element S.0001.4.02.101 with description "“AD-HOC Partners stock” has to be applied when doing business with ad-hoc new Customers</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>'''-'''  Use of generic WBS element S.0001.4.02.101 with description "“AD-HOC Partners stock” has to be applied when doing business with ad-hoc new Customers</div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>*  For statistical purposes, SAN Unit must be notified when the new customer code is created for a new ad-hoc customer by recording and on the SO number(s) generated to it before the ad-hoc customer signs the TA with UNHRD and becomes an UNHRD standard Partner.</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>*  For statistical purposes, SAN Unit must be notified when the new customer code is created for a new ad-hoc customer by recording and on the SO number(s) generated to it before the ad-hoc customer signs the TA with UNHRD and becomes an UNHRD standard Partner.</div></td></tr>
</table>Admin