Difference between revisions of "3.15 Send authorized Pro Forma Invoice to Customer"

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The PI is sent to the Customer with reference to the Inquiry number via UNHRD Customer Service e-mail. All involved parts should be copied in the message (e.g. the hub manager, logistics Officer, all staff that are part of the Customer Service team at hub level).
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The PI is sent to the UNHRD Partner with reference to the Inquiry number via UNHRD Customer Service e-mail account. All involved parts should be copied in the message (e.g. the hub manager, Logistics Officer, and all staff that are part of the Customer Service team at hub level).
  
 
UNHRD.Customerservice mail must not be copied in the mail to the Partner.
 
UNHRD.Customerservice mail must not be copied in the mail to the Partner.

Revision as of 20:45, 1 February 2014

Pro Forma Invoice to Customer
Performer: Customer Service
Role: C.S. Representatives
Transaction : Corporate e-mail

The PI is sent to the UNHRD Partner with reference to the Inquiry number via UNHRD Customer Service e-mail account. All involved parts should be copied in the message (e.g. the hub manager, Logistics Officer, and all staff that are part of the Customer Service team at hub level).

UNHRD.Customerservice mail must not be copied in the mail to the Partner.