Difference between revisions of "6.5 Maintain Proof of Delivery"
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− | In case of damages and / or non-compliance, request the customer to send a detailed description. Enter the date of delivery in the POD Date field and click the ‘Confirm Proof of Delivery’ icon on the right: | + | ::In case of damages and / or non-compliance, request the customer to send a detailed description. Enter the date of delivery in the POD Date field and click the ‘Confirm Proof of Delivery’ icon on the right: |
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Revision as of 17:07, 5 February 2014
Create Outbound Delivery | |
Performer: | Customer Service |
Role: | C.S. Representative |
Transaction : | WingsII - VLPOD |
To record the Proof of Delivery (POD), use the following path: Logistics > Outbound Process > Goods Issue for Outbound Delivery > Proof of Delivery > Change Single Document
- Insert the Outbound delivery related to the Sales Order to be processed:
- In case of damages and / or non-compliance, request the customer to send a detailed description. Enter the date of delivery in the POD Date field and click the ‘Confirm Proof of Delivery’ icon on the right: