Difference between revisions of "6.5 Maintain Proof of Delivery"

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(Created page with "{| align="right" border="1" class="wikitable" |- | colspan="2" align="center" | '''Create Outbound Delivery'''<br/> |- | '''Performer:''' | Customer Service |- | '''Role:''' |...")
 
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*Insert the Outbound delivery related to the Sales Order to be processed:
 
  
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:*Insert the Outbound delivery related to the Sales Order to be processed:
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In case of damages and / or non-compliance, request the customer to send a detailed description. Enter the date of delivery in the POD Date field and click the ‘Confirm Proof of Delivery’ icon on the right:
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::In case of damages and / or non-compliance, request the customer to send a detailed description. Enter the date of delivery in the POD Date field and click the ‘Confirm Proof of Delivery’ icon on the right:
  
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*Click ‘Save’  [[File:6.5_4.png]]
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:*Click ‘Save’  [[File:6.5_4.png]]

Revision as of 17:07, 5 February 2014

Create Outbound Delivery
Performer: Customer Service
Role: C.S. Representative
Transaction : WingsII - VLPOD

To record the Proof of Delivery (POD), use the following path: Logistics > Outbound Process > Goods Issue for Outbound Delivery > Proof of Delivery > Change Single Document

6.5 1.png


  • Insert the Outbound delivery related to the Sales Order to be processed:
6.5 2.png
In case of damages and / or non-compliance, request the customer to send a detailed description. Enter the date of delivery in the POD Date field and click the ‘Confirm Proof of Delivery’ icon on the right:
6.5 3.png
  • Click ‘Save’ 6.5 4.png