6.5 Maintain Proof of Delivery

From UNHRD Customer Service Sales
Revision as of 17:06, 5 February 2014 by Admin (talk | contribs) (Created page with "{| align="right" border="1" class="wikitable" |- | colspan="2" align="center" | '''Create Outbound Delivery'''<br/> |- | '''Performer:''' | Customer Service |- | '''Role:''' |...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search
Create Outbound Delivery
Performer: Customer Service
Role: C.S. Representative
Transaction : WingsII - VLPOD

To record the Proof of Delivery (POD), use the following path: Logistics > Outbound Process > Goods Issue for Outbound Delivery > Proof of Delivery > Change Single Document

6.5 1.png

  • Insert the Outbound delivery related to the Sales Order to be processed:

6.5 2.png

In case of damages and / or non-compliance, request the customer to send a detailed description. Enter the date of delivery in the POD Date field and click the ‘Confirm Proof of Delivery’ icon on the right:

6.5 3.png

  • Click ‘Save’ 6.5 4.png