6.5 Maintain Proof of Delivery

From UNHRD Customer Service Sales
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Create Outbound Delivery
Performer: Customer Service
Role: C.S. Representative
Transaction : WingsII - VLPOD

To record the Proof of Delivery (POD), use the following path: Logistics > Outbound Process > Goods Issue for Outbound Delivery > Proof of Delivery > Change Single Document

6.5 1.png

  • Insert the Outbound delivery related to the Sales Order to be processed:

6.5 2.png

In case of damages and / or non-compliance, request the customer to send a detailed description. Enter the date of delivery in the POD Date field and click the ‘Confirm Proof of Delivery’ icon on the right:

6.5 3.png

  • Click ‘Save’ 6.5 4.png
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