6.5 Maintain Proof of Delivery
Maintain Proof of Delivery | |
Performer: | Customer Service |
Role: | C.S. Representative |
Transaction : | WingsII - VLPOD |
To record the Proof of Delivery (POD), use the following path:
Logistics > Outbound Process > Goods Issue for Outbound Delivery > Proof of Delivery > Change Single Document
Insert the Outbound delivery related to the Sales Order to be processed:
In case of damages and / or non-compliance, request the customer to send a detailed description. Enter the date of delivery in the POD Date field and click the ‘Confirm Proof of Delivery’ icon on the right: