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Revision as of 07:16, 10 October 2018

Welcome to UNHRD Customer Service Sales Manual


Consult the Contents User's Guide for information on using this electronic manual.

Getting started

This manual is structured in 11 chapters:


  • INQUIRY
  • ORDER CREATION
  • BUDGET - ADVANCE
  • SERVICE PROVISION
  • DELIVERY
  • ORDER - CLOSURE
  • BUDGET - ADVANCE
  • SERVICE PROVISION
  • DELIVERY
  • ORDER - CLOSURE
  • FINANCIAL
  • BUDGET - ADVANCE REDUCTION
  • PROCUREMENT
  • OPERATION MANAGEMENT TOOL