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'Welcome to UNHRD Customer Service Sales Manual


− Consult the Contents User's Guide for information on using this electronic manual.

Getting started

− This manual is structured in 11 chapters:

  • INQUIRY

  • ORDER CREATION

  • BUDGET - ADVANCE

  • SERVICE PROVISION

  • DELIVERY

  • ORDER - CLOSURE

  • BUDGET - ADVANCE

  • SERVICE PROVISION

  • DELIVERY

  • ORDER - CLOSURE

  • FINANCIAL

  • BUDGET - ADVANCE REDUCTION

  • PROCUREMENT

  • OPERATION MANAGEMENT TOOL