6.6 Solicit Customer to Record GRN/SES

From UNHRD Customer Service Sales
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Create Outbound Delivery
Performer: Customer Service
Role: C.S. Representative
Transaction : Corporate e-mail

Check whether the GRN/SES vs. the Customer PO has been recorded. If not, solicit the customer to record it. In case of an unjustified delay exceeding 2 weeks escalate the issue to the Support Office Finance unit by corporate e-mail with the "return receipt" delivery option.

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