Difference between revisions of "6.6 Solicit Customer to Record GRN/SES"
(Created page with "{| align="right" border="1" class="wikitable" |- | colspan="2" align="center" | '''Create Outbound Delivery'''<br/> |- | '''Performer:''' | Customer Service |- | '''Role:''' |...") |
(No difference)
|
Revision as of 17:08, 5 February 2014
| Create Outbound Delivery | |
| Performer: | Customer Service |
| Role: | C.S. Representative |
| Transaction : | Corporate e-mail |
Check whether the GRN/SES vs. the Customer PO has been recorded. If not, solicit the customer to record it. In case of an unjustified delay exceeding 2 weeks escalate the issue to the Support Office Finance unit by corporate e-mail with the "return receipt" delivery option.
