6.6 Solicit Customer to Record GRN/SES
| Solicit Customer to Record GRN/SES | |
| Performer: | Customer Service |
| Role: | C.S. Representative |
| Transaction : | Corporate e-mail |
Check whether the GRN/SES vs. the Customer PO has been recorded. If not, solicit the customer to record it. In case of an unjustified delay exceeding 2 weeks escalate the issue to the Support Office Finance unit by corporate e-mail with the "return receipt" delivery option.
