Difference between revisions of "6.6 Solicit Customer to Record GRN/SES"

From UNHRD Customer Service Sales
Jump to: navigation, search
(Created page with "{| align="right" border="1" class="wikitable" |- | colspan="2" align="center" | '''Create Outbound Delivery'''<br/> |- | '''Performer:''' | Customer Service |- | '''Role:''' |...")
 
Line 1: Line 1:
 
{| align="right" border="1" class="wikitable"
 
{| align="right" border="1" class="wikitable"
 
|-
 
|-
| colspan="2" align="center" | '''Create Outbound Delivery'''<br/>
+
| colspan="2" align="center" | '''Solicit Customer to Record GRN/SES'''<br/>
 
|-
 
|-
 
| '''Performer:'''
 
| '''Performer:'''

Revision as of 17:09, 5 February 2014

Solicit Customer to Record GRN/SES
Performer: Customer Service
Role: C.S. Representative
Transaction : Corporate e-mail

Check whether the GRN/SES vs. the Customer PO has been recorded. If not, solicit the customer to record it. In case of an unjustified delay exceeding 2 weeks escalate the issue to the Support Office Finance unit by corporate e-mail with the "return receipt" delivery option.