Difference between revisions of "6.6 Solicit Customer to Record GRN/SES"

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| '''Performer:'''
 
| '''Performer:'''
| Customer Service
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| Finance
 
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| '''Role:'''
 
| '''Role:'''
| C.S. Representative
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| Finance assistant
 
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| '''Transaction :'''
 
| '''Transaction :'''
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Check whether the GRN/SES vs. the Customer PO has been recorded. If not, solicit the customer to record it. In case of an unjustified delay exceeding 2 weeks escalate the issue to the Support Office Finance unit by corporate e-mail with the "return receipt" delivery option.
+
Check whether the GRN/SES vs. the Internal PO (ZINT PO) has been recorded.  
 +
If not, solicit the customer to record it.  
 +
 
 +
In case of an unjustified delay exceeding 2 weeks escalate the issue to the UNHRD Finance Officer unit.

Latest revision as of 21:00, 5 February 2014

Solicit Customer to Record GRN/SES
Performer: Finance
Role: Finance assistant
Transaction : Corporate e-mail

Check whether the GRN/SES vs. the Internal PO (ZINT PO) has been recorded. If not, solicit the customer to record it.

In case of an unjustified delay exceeding 2 weeks escalate the issue to the UNHRD Finance Officer unit.